Privacy

Privacy Policy


We have established the personal information protection policy set out below, built a framework for protecting personal information, and are committed to recognising its importance and handling personal information appropriately.

About access analytics tools

This site uses Google Analytics to analyse visitor behaviour.

Google Analytics uses cookies (text files stored on the user's device) to analyse how visitors use the site.

Types of data collected

  • IP address
  • Browser type and version
  • Type of device used
  • Pages visited and time spent
  • Other site usage data

Purpose of use

  • Improving site performance
  • Optimising content
  • Improving the user experience
  • Traffic analysis and reporting

Sharing of data

This site may share Google Analytics data with Google and its affiliates.

For Google's privacy policy, please see here.

1.Compliance with laws and regulations

In handling customers' personal information, Hinome Project complies with the relevant laws and regulations on personal information protection, as well as its own internal rules.

2.Purposes of use

Hinome Project obtains customers' personal information for the following purposes.

Where information is obtained for a purpose not set out here, we will state that purpose in advance at the time of collection.

  • To provide customers with kimono rental and related services.
  • To verify the customer's identity and carry out screening.
  • To inform customers, by means such as email, about kimono rental and other goods and services we handle, and about events and campaigns.

3.Proper acquisition

Hinome Project does not obtain customers' personal information by deception or other improper means.

4.Use

Hinome Project uses the following customer information jointly, within the scope set out in "2. Purposes of use".

Name, date of birth, gender, address, telephone number, email address, customer number, usage history.

5.Provision to third parties

Hinome Project does not provide personal information to third parties except in the following cases.

  • Where it is provided to a company for which the customer has given prior consent.
  • Where required by law.
  • Where it is necessary to protect a person's life, body or property and it is difficult to obtain the customer's consent.
  • Where it is particularly necessary to improve public health or to promote the sound upbringing of children, and it is difficult to obtain the customer's consent.
  • Where it is necessary to cooperate with a national or local government body, or a party entrusted by them, in performing duties prescribed by law, and obtaining the customer's consent would risk impeding those duties.

6.Disclosure, correction and deletion

Hinome Project endeavours to keep personal information accurate and up to date.

Where a customer requests disclosure of the personal information Hinome Project holds, we will disclose it promptly in accordance with the prescribed procedure.

If any information proves to be incorrect, we will correct or delete it promptly.

  • Procedures for disclosure, correction and suspension of use
  • Disclosure request form
  • Correction request form

7.Security management

Hinome Project takes the necessary and appropriate measures to manage the security of the personal information it handles, including preventing leakage, loss or damage.

8.Employee training and supervision

When having employees handle personal information, Hinome Project provides ongoing employee training and appropriate supervision so that the information is kept secure.

9.Supervision of contractors

Where Hinome Project entrusts all or part of the handling of personal information to another party, it exercises the necessary and appropriate supervision of that party so that the entrusted information is kept secure.

10.Handling of complaints

Hinome Project responds appropriately and promptly to complaints regarding the handling of personal information.